What Will I Learn
- Learn how to set KPIs
- Understand how to get the buy in process in setting KPIs
- How to coach and mentor staff
- How to conduct Appraisal
- Post Appraisal & training needs
Problems at Work
- Poor understanding what is Performance Management
- Lack of understanding the importance of Appraisal System
- Do not know how to set KPIs
- Do not know how to conduct Appraisal evaluation
- Poor post Appraisal engagements
What will I Achieve
- Mastery of the Performance Management System
- How to set KPIs accurately
- How to conduct Appraisal
- The art of coaching and mentoring
- Identifying training needs after appraisal
- Job enrichment and responsibilities
- Conducting Effective Performance Appraisal
- Balance Scorecard and Performance Management
- Executives & Managers
- 1 to 2 days
